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Cancellation & Refund Policy
There may be times when it becomes necessary to change plans due to unforeseen circumstances, and TravelVows recognizes this reality. In light of this, our travel specialists have crafted a cancellation and refund policy that allows travelers to cancel their tickets and receive refunds with ease. We strongly advise all users to familiarize themselves with the cancellation and refund policy prior to making any purchases on our site to avoid complications should they need to cancel a booking. Detailed information regarding our cancellation and refund procedures can be found in the section below. If any part of the policy is unclear, please reach out to our customer care team at any time for assistance. Additionally, if you disagree with any aspect of the cancellation and refund policy, we recommend discontinuing the use of the website or refraining from purchasing any services.
Cancellation Policy
Our expert team has established a flexible cancellation policy to ensure that users can cancel their tickets without hassle. However, various factors influence this policy, including the cancellation terms set by the airline with which the ticket is booked. We advise reviewing the airline's cancellation and refund policy as well before finalizing your ticket purchase.
Please review the following points for details on our cancellation policy.
- The cost of airline tickets and booking fees is non-refundable.
- Cancellations are subject to the airline's policies, and a cancellation fee will apply.
- Tickets can be canceled after purchase for a fee by contacting our customer care team within 24 hour, available 24/7.
- The airline's decision regarding cancellations and refunds is final.
- Cancellation requests are only accepted via phone.
- We do not accept cancellation requests made through the website, email, or chat.
Many airlines offer the option to select "zero cancellation" during the booking process. By paying a small additional fee, you can extend your refundable cancellation period from 24 hours after booking to just a few hours before your flight's departure.
Refund Policy
We prioritize transparency in our business practices and respect the financial commitments of our customers. Therefore, we have established a refund policy designed to minimize costs, potentially resulting in little to no charges if you cancel your flight tickets booked through our website. However, it's important to note that we rely on the airline's policies for refunds, and our ability to process refunds is contingent upon their guidelines. Airlines have the discretion to impose their own charges, and we must adhere to their decisions regarding refund amounts. While we provide comprehensive details of our refund policy for your convenience, we strongly recommend reviewing the airline's refund policy for the flight you are booking through our site.
Generally, cancellations made after 24 hours of booking are non-refundable. The airline's decision regarding refunds is final, and any refunds will be processed according to their policies. "No show" bookings typically do not qualify for refunds, although there may be rare exceptions where the airline issues a refund, which we cannot guarantee. Refunds will be credited to the account used for the original payment at the time of booking.